Microsoft: Bing needs to improve when news breaks

The flood of traffic on the Internet following reports that Michael Jackson had been rushed to a Los Angeles hospital last Thursday, where he later died, has been well documented: Google at first thought the surge was an attack on its servers. Microsoft released statistics Thursday indicating it, too, witnessed a surge in traffic related to Jackson, but admitted that Bing News could have done a much better job delivering relevant stories during the two or so frantic hours in which searches went through the roof. Read the full story… »

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